Where will you visit on the Metro map?
14th December 2020
Karen Dyke, CEO at Retail Manager Solutions (RMS) shares how they have been helping the sudden switch to remote working…
Productivity Podcast 2.0
Listen to our business productivity podcast, featuring industry leaders who provide insight and advice on how to improve your business’ operations
Productivity Podcast: The 2.0 Approach
Join Simon Hedaux, founder of ReThink Productivity, as he and a focused network of industry leaders and clients share a new playbook for organizational excellence
This is the essential podcast for leaders looking to drive measurable, sustainable performance across corporate, operational, and customer-facing teams
With our new 2.0 approach, we’ve shifted to a highly focused rhythm, delivering two essential episodes per month—giving you less noise and more strategic intelligence
Inside Every Month, You’ll Discover:
1. The Productivity Pulse (Early Month)
- Data-Driven Action: Hear directly from our internal experts—Sue, Simon, and James—who share real-world trends, new data findings, and actionable productivity insights emerging from live projects
- Align & Engage Your Teams: Discover practical ways to connect head office goals with on-the-ground execution, ensuring everyone is pulling in the same direction
- Learn from Real-World Wins: Get tactical advice and success stories from organisations that have achieved transformative productivity across the board
2. Basket & Barometer (Late Month)
- Elevated Insights: In conversation with industry expert Diane Wehrle to move beyond surface-level metrics and tackle complex, data-driven metrics around customer shopping behaviour
For leaders in Operations, Strategy, and HR, this podcast provides the modern tools to build a smarter, more efficient, and ultimately more profitable business
Subscribe now and start truly rethinking your productivity
Latest Podcasts
AI Value Track Basket & Barometer Customer Experience Every Second Counts
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Breathing Life Into Your Processes
10th December 2020
Craig Willis, CEO, and Chris Green, CCO, at SKORE share how they are making process mapping, analysis and management easy.…
Are You Making The Most Of The Tech You Give Your Store Teams?
7th December 2020
Mark Thomson, Retail Industry Director EMEA at Zebra Technologies, shares insight into how retail technology is evolving rapidly. Is this…
Are You A Revenge Shopper?
3rd December 2020
Ian Scott, Retail Consultant, and Steve Lister, Global Retail Innovator & Influencer, discuss what physical retail has to do to…
What is the way to covid safe premises?
30th November 2020
Andrew Busby & Pat Kelly Co-Founders of SafePrem Solutions tell us about their mission to provide a fully independent end…
Physical Retail Isn’t Dead – But Boring Retail Is!
26th November 2020
Steve Dennis - Keynote Speaker, Top Retail Influencer, Strategic Advisor, Senior Forbes Contributor and Author of Remarkable Retail - gives…
Workforce Management Series – How Is Automation Impacting The Customer And Store?
23rd November 2020
Wayne Snyder, VP Retail Strategy EMEA, and Kim Hill, WFM Solution Advisor EMEA, at Blue Yonder share their thoughts on…
What makes people happy & engaged at work?
19th November 2020
Lord Mark Price, Founder of WorkL and Engaging Business and former Deputy Chairman at John Lewis Partnership and Managing Director…
Making A Difference Locally
16th November 2020
Steve Leach, Sales Director at Nisa Retail, shares his thoughts on the future of convenience retail, lessons learnt during the…
ReThink & InMoment – Inclusive Experiences
12th November 2020
Simon Fraser, VP, Customer Experience Strategy at InMoment, is back for the final episode in this series. Simon covers... What…
Workforce Management Series – Is WFM a Change or IT driven project?
9th November 2020
Amanda Simms, Founder and CEO at Simms & Associates discusses if WFM should be an IT or Change project, not…
Where is your Customer?
5th November 2020
Andrew Busby, Founder Retail Reflections and Co-Founder SafePrem Solutions shares his views on why it is important to know where…
ReThink & InMoment – Self-checkout and the move to self pay
2nd November 2020
Simon Fraser, VP, Customer Experience Strategy at InMoment, is back for episode three. He shares his thoughts on the evolution…
ReThink & InMoment – Omnichannel
29th October 2020
Simon Fraser, VP, Customer Experience Strategy at InMoment, returns. He discusses the challenges of delivering a great experience whilst striving…
ReThink & InMoment – Customer Experience V Brand Promise
26th October 2020
Derek Eccleston, CX Consultant at InMoment, kicks off the series by sharing some amazing stories of companies that deliver on…
What does the future look like for hospitality?
22nd October 2020
These are worrying times for an industry that we all rely on to socialise with friends and family, but all…
Do You Have To Choose Between Efficiency And Good Customer Service?
19th October 2020
Sue Hedaux, Co-founder at ReThink, tells us why you shouldn't have to compromise service to be more efficient and productive.…
Workforce Management Series – Driving Store Performance Through AI And Machine Learning
15th October 2020
How do you make sure Susan is happy? Ian Marshall, Customer Success Director EMEA, and Stuart Thompson, Solution Consultant EMEA…