Fix the Behavior, The Sales Will Follow
30th August 2026
We speak with Kayleigh Fazan, founder of the International Retail Academy, to discuss why transforming the customer experience has to start behind the scenes
Listen to our business productivity podcast, featuring industry leaders who provide insight and advice on how to improve your business’ operations
Join Simon Hedaux, Co-Founder of ReThink Productivity, alongside a network of industry leaders, innovators, and clients as they share proven strategies to build smarter, leaner, and more profitable organisations.
Whether you lead Operations, Strategy, or HR, this podcast delivers the tactical advice and real-world data you need to bridge the gap between high-level strategy and on-the-ground execution.
What to Expect Every Month:
Early Month: The Productivity Pulse
Late Month: The Industry Guest Spotlight
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30th August 2026
We speak with Kayleigh Fazan, founder of the International Retail Academy, to discuss why transforming the customer experience has to start behind the scenes
23rd August 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
16th August 2026
Simon is joined by Ben Collier, Co-Founder at Ocasta. they talk data-driven Coaching and AI in Store Operations
9th August 2026
Simon Hedaux and Ed Hogg explore the fast-moving state of AI technology and its practical applications across retail, hospitality, and customer-facing environments
2nd August 2026
Simon is joined once again by Will Eadie, Chief Strategy Officer at WorkJam, to catch up on how frontline operations have evolved
19th July 2026
We sit down with Peter Kuhlang, CEO of the MTM Association, to unpack MTM
12th July 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
28th June 2026
Diane Wehrle joins Simon for their monthly chat about trends and shopping behaviours.
16th June 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
31st May 2026
Diane Wehrle joins Simon for their monthly chat about trends and shopping behaviours.
14th May 2026
We recorded our first live Productivity Pulse podcast at the Retail Technology Show after-show party
4th May 2026
We gave Notebook LM our first ReThink Productivity Retail Report
29th April 2026
Diane Wehrle joins Simon for their monthly chat about trends and shopping behaviours.
20th April 2026
Hear directly from our experts—Sue, Simon, & James in our Future Ready Retail Benchmarking Report SPECIAL
12th April 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
29th March 2026
Diane Wehrle joins Simon for their monthly chat about trends and shopping behaviours.
22nd March 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
15th March 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights