Workload Labour Model

A simple and flexible tool linked to your unique budgeted tasks and times

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What is it?

A bottom-up budget, linked to your unique tasks and times (labour standards). A simple, flexible tool that you can easily understand, own and manage internally. We can advise and support leadership engagement in understanding and realising desired brand experience.

How can it help?

  • A model ensures you budget for the resources at a local level to deliver your sales and salary budgets
  • It quantifies how much time and money is spent on parts of your operation so you can prioritise your productivity improvement efforts
  • It helps you test out potential changes as a ‘what if’ scenario so you can model the impact of operational and organisational design changes before you make them

What we do

If you know precisely how long a process takes, you can build an effective workload budget.

For example, if it takes 10 minutes for a colleague to complete a process and this process has to be completed 1,000 times a week we know how much workload there is. We can then multiply the workload time by the role’s hourly rate to calculate the total cost of the process and the budget needed to complete it.

Do this for all the activity in your business and you have a salary budget model that reflects your operation and provides you with the flexibility to try ‘what if’ scenarios, as well as supporting your budget processes.

ReBudget

ReBudget is a powerful workload modelling solution that helps businesses create accurate, bottom-up labour budgets tailored to their unique operations.

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Featured Case Study

Successful convenience retailers achieve a delicate balance; providing excellent customer service during peak hours, avoiding costly overstaffing during slower periods, and maintaining consistent product availability. This is particularly challenging for multi-store chains, each operating within its own unique community. The key lies in having the right tools to understand and manage salary and hours budgets effectively.

Accurately determining hours per store – from serving customers and managing deliveries, to preparing hot food – requires a flexible workload model that adapts to fluctuating trade levels. ReBudget provides this flexibility.

Our workload budget model, ReBudget, combines specific features of each store with times per task and expected trade volumes to calculate the precise hours and costs needed to deliver for every customer. 

ReBudget helps:

  • Fairly allocate budget: Distribute resources across stores based on their individual needs
  • Adjust staffing: Adapt deployed hours in response to changing forecasts and processes
  • Plan strategically: Conduct “what-if” scenario modelling to prepare for anticipated changes

“ReThink recently conducted a comprehensive productivity review of our operating model for Food and Pharmacy at Lincolnshire Co-op. The insights and recommendations provided by their team have been instrumental in driving significant improvements in our business.” – Andy Warman – Head of Strategy and Transformation at Lincolnshire Co-op

What our clients say

“We would highly recommend ReThink to any business looking to optimise their operating model and drive business improvement. Their expertise, professionalism, and collaborative approach make them a pleasure to work with, and we look forward to continuing our partnership in the future.”

Andy Warman, Head of Strategy & Transformation, Lincolnshire Co-op

“Using the ReBudget labour model, we were able to determine the true cost of operating our units, which gave us better visibility into resource allocation and the financial impact of our staffing decisions. Throughout the process, we worked closely with the ReThink team to refine the model based on our specific working practices and service delivery standards. This collaboration allowed us to fine-tune the model to fit our unique needs.”

Paul Stewart, Head of Operations Support, Center Parcs

“We use the ReBudget labour model to define our labour budgets, and we can now understand if we remove a task in store what the impact is in hours, by store and at business level, and the same goes if we add additional tasks in. Updating the model is really intuitive, once you have the data you just need to drop it in.”

Mark Barnett, Productivity and Improvement Manager, Southern Co-op

“The model has given us a new way to look at stores, helping us validate the impact of deployments like electronic shelf labels and self-checkouts. It has highlighted areas where we can increase productivity and ensures stores are measured fairly. This data driven approach helps shape our future operating model, guiding decisions on task management and new technologies. It has also supported workforce planning by allowing us to model daily hours in our WFM system based on key tasks like deliveries and promotional planning.”

Allan Robertson, Programme Manager, Services. ScotMid Co-op