ReThink leverages cross-industry experience to turn work study measurements into actionable productivity insights tailored to each sector’s unique challenges.
We understand the challenges
that retail is facing
We are experts in how to make
your operation tick
Improving warehouse efficiency to save time and get deliveries on their way
We are experts at improving
restaurant & coffee shops efficiency
We are experts at improving
hotel productivity
We know how and where to
look to identify quick wins
Improving call centre efficiency to help you focus on great customer care.
Want to talk to us about improving your businesses productivity
“ReThink tailored their approach to exactly match our business needs. Their work formed a vital part of our project to optimise labour across our Costa stores, and we valued how flexible they were as the project’s scope changed and developed.”
Project Manager, Costa Coffee
Time and motion studies work for any process or task that includes a human. There are different, tried and tested time and motion techniques so there is one for every workplace
We collect timestamped data on the process or task we are observing, plus the role of the person carrying it out. We do NOT collect any personal data
We find that because people are in their normal working environment and have a job to do, they quickly forget anyone is observing them and become engrossed in their tasks
No, it is not disruptive. We want to measure tasks in your workplace as it normally operates – business as usual. Our team are good at finding the perfect spot so they can time what they need to without getting in anyone’s way
if you have made a significant change to a process or your ways of working, then a remeasure is a good idea. If nothing has changed, then after 3 years your times could do with a refresher