5 Ways To Improve Call Centre Efficiency
15th October 2026
Our productivity experts have outlined five ways to improve call centre efficiency & productivity, helping your teams focus on great customer care.
15th October 2026
Our productivity experts have outlined five ways to improve call centre efficiency & productivity, helping your teams focus on great customer care.
11th October 2026
ReThinking CX explores the intersection of customer experience, productivity, and business strategy. Tune in for expert insights on modern industry trends
4th October 2026
Simon Hedaux and Ed Hogg explore the fast-moving state of AI technology and its practical applications across retail, hospitality, and customer-facing environments
25th September 2026
Hear directly from our experts—Sue, Simon, & James as they review the ReThink Productivity Forum 2026
22nd September 2026
Following the ReThink Productivity Forum 2026, we take a look back on another successful event, review the day’s agenda & reflect on what we learnt.
13th September 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
30th August 2026
We speak with Kayleigh Fazan, founder of the International Retail Academy, to discuss why transforming the customer experience has to start behind the scenes
23rd August 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
18th August 2026
When it comes to improving the way your business operates, keeping your productivity skills sharp is key to success. Discover why in our latest post.
16th August 2026
Simon is joined by Ben Collier, Co-Founder at Ocasta. they talk data-driven Coaching and AI in Store Operations
9th August 2026
Simon Hedaux and Ed Hogg explore the fast-moving state of AI technology and its practical applications across retail, hospitality, and customer-facing environments
2nd August 2026
Simon is joined once again by Will Eadie, Chief Strategy Officer at WorkJam, to catch up on how frontline operations have evolved
23rd July 2026
Our productivity experts have outlined five ways to improve warehouse efficiency, helping warehousing and logistics with every stage of their operations.
19th July 2026
We sit down with Peter Kuhlang, CEO of the MTM Association, to unpack MTM
12th July 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
2nd July 2026
Logile are excited to welcome ReThink Productivity to the LogileONE Partner Ecosystem.
28th June 2026
Diane Wehrle joins Simon for their monthly chat about trends and shopping behaviours.
16th June 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights