The Future Of Customer Experience
2nd April 2023
Simon Fraser Vice President of CX Strategy at InMoment returns to the Podcast to talk about the future of customer experience (CX)
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ReThink Are Attending The Retail Technology Show 2023
30th March 2023
On 26th - 27th April 2023, we are delighted to be attending the Retail Technology Show at Olympia London, together…
Why is change so hard ?
26th March 2023
Simon Costigan Change Specialist joins Simon to discuss why delivering and sustaining change in a business is so hard
2023 Digital Shopper Trends
19th March 2023
Michelle Evans - Global Lead, Retail & Digital Consumer Insights at Euromonitor International - joins Simon to discuss Digital Shopper…
MRI Springboard Footfall Insights – March 2023
12th March 2023
Diane Wehrle Marketing & Insights Director at MRI-Springboard joins Simon in the first of more regular chats about footfall trends and shopping behaviours
Improving Business Productivity: Top Tips For Different Sectors
9th March 2023
When it comes to improving productivity, the aim is to free up more time to focus on the things that…
Join In The Conversation & Learn: ReThink’s Resources
28th February 2023
At ReThink, our passion is to help businesses improve their operations in any way we can. In addition to the…
User Generated Content
19th February 2023
Ed Hill General Manager at Bazaarvoice joins Simon to discuss User Generated Content. They cover: What is User Generated Content…
How ReTime Can Solve Your Work Study Measurement Issues
9th February 2023
Are you limited by the choice of technology options available in order for you to capture your in-house work study?…
What’s contributing to the massive loss of productivity in the workforce?
6th February 2023
Prasant Nair CEO & Product Architect at Double Gemini joins Simon to discuss Double Gemini and its specialized ability to design productivity processes
Simplification Stories 2
6th February 2023
Episode 2 in our Simplification Stories series of 4 Podcasts with co-host Oliver Banks. Special guest Steve Leach Sales Director…
Productivity Insights – Role Study
29th January 2023
Sue and Simon start this new monthly series by talking about Role Study. They discuss: What is a Role Study?…
What We Learned From NRF 2023: Retail’s Big Show
26th January 2023
Recently, our co-founders, Simon and Sue Hedaux, visited New York City to attend NRF 2023. Taking place this year between…
Why is customer feedback great for colleagues?
15th January 2023
Claire Sporton Global Head of Customer Experience at Ardoq discusses why customer feedback is great for colleagues.