Workforce Management Series – How Is Automation Impacting The Customer And Store?
23rd November 2020
Wayne Snyder, VP Retail Strategy EMEA, and Kim Hill, WFM Solution Advisor EMEA, at Blue Yonder share their thoughts on…
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23rd November 2020
Wayne Snyder, VP Retail Strategy EMEA, and Kim Hill, WFM Solution Advisor EMEA, at Blue Yonder share their thoughts on…
19th November 2020
Lord Mark Price, Founder of WorkL and Engaging Business and former Deputy Chairman at John Lewis Partnership and Managing Director…
16th November 2020
Steve Leach, Sales Director at Nisa Retail, shares his thoughts on the future of convenience retail, lessons learnt during the…
12th November 2020
Simon Fraser, VP, Customer Experience Strategy at InMoment, is back for the final episode in this series. Simon covers... What…
9th November 2020
Amanda Simms, Founder and CEO at Simms & Associates discusses if WFM should be an IT or Change project, not…
5th November 2020
Andrew Busby, Founder Retail Reflections and Co-Founder SafePrem Solutions shares his views on why it is important to know where…
2nd November 2020
Simon Fraser, VP, Customer Experience Strategy at InMoment, is back for episode three. He shares his thoughts on the evolution…
29th October 2020
Simon Fraser, VP, Customer Experience Strategy at InMoment, returns. He discusses the challenges of delivering a great experience whilst striving…
26th October 2020
Derek Eccleston, CX Consultant at InMoment, kicks off the series by sharing some amazing stories of companies that deliver on…
22nd October 2020
These are worrying times for an industry that we all rely on to socialise with friends and family, but all…
19th October 2020
Sue Hedaux, Co-founder at ReThink, tells us why you shouldn't have to compromise service to be more efficient and productive.…
15th October 2020
How do you make sure Susan is happy? Ian Marshall, Customer Success Director EMEA, and Stuart Thompson, Solution Consultant EMEA…
12th October 2020
?Your data your way? Steve Tonks, SVP EMEA, at Workforce Software talks about how they have been supporting those that…
8th October 2020
Matt Hussain, Change & Productivity Manager at Well Pharmacy, shares the amazing journey the business went on at the start…
5th October 2020
Sanford Stein, retail expert and regular Forbes contributor, discusses the state of retail in the USA. Is it on a…
1st October 2020
?What do The Clash and Red Rum have to do with WorkForce Management?? Well, in this episode, Peter Harte, VP…
28th September 2020
David Travis, Chief Product and Technology Officer at Red Bee Media and Board Member at Leyton Orient FC, talks with…
24th September 2020
Clare Bailey, Founder of The Retail Champion & Independent Retail Consultant, talks with Simon about the impact lockdown is having…