Retail
We understand the challenges that retail is facing
What we do
As productivity experts, our independent business consultants know that time is everything. Whatever your sector, organisation or industry, we can apply our innovative use of work study methodologies to improve how you invest your time.
Quantify Efficiency Opportunities
Innovative use of work study measurement combined with on-site observations to identify and measure productivity opportunities
Identify Quick Wins
Analysis combined with deep sector experience means we can easily implement changes to deliver fast results
Bring Additional Context From Benchmarking
Comparison to a relevant benchmark not only allows you to see how you stack up against the competition, but also to set achievable targets for change
What our clients say
Project Manager, Costa
“ReThink tailored their approach to exactly match our business needs. Their work formed a vital part of our project to optimise labour across our Costa stores, and we valued how flexible they were as the project’s scope changed and developed.”
Lisa Perez, Screwfix
“The ReThink study has meant we have made the right decisions for planning across the board. Thanks to their insight, we have made savings, but protected the two most important areas of our business – our people and our customers.”
Operational Development Manager, Vodafone
“I don’t just see ReThink as a supplier; I see them as a business partner who takes the time to understand what we need and build on the original brief. They’re always on hand for help and advice.”
How can ReThink help?
By analysing your current processes and systems, our business consultants can provide a detailed roadmap of exactly where improvements could be made.
This can be to invest more in your business priorities in order to help your bottom line. Or it could be to keep you agile and able to respond to ever-changing customer expectations and operating model challenges.
Our clients gain insight into where they are really investing their time and effort, the level of waste and variance across the operation, and how they stack up against competitors.
Activity Study
Efficiency Study
Role Study
Predetermined Study
Benchmarking
Labour Models
Movement Analysis
Process Mapping
Subscriptions
Organisational Design
Productivity & WFM Consultancy
Our Sectors
Whatever your sector, organisation or industry, we can apply our innovative use of work study and measurement to improve how you invest your time.
Restaurants
We are experts at improving restaurant efficiency
Coffee shops
We are experts at improving coffee shop productivity
Hotels
We are experts at improving hotel productivity
Warehousing & Logistics
Improving warehouse efficiency to save time and get deliveries on their way
Hospitality
We are experts in how to make your operation tick
Service Sector
We know how and where to look to identify quick wins
Call Centres
Improving call centre efficiency to help you focus on great customer care.
News
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Basket & Barometer May 2026
31st May 2026
Diane Wehrle joins Simon for their monthly chat about trends and shopping behaviours.
Productivity Pulse: Retail Technology Show Live 2026
14th May 2026
We recorded our first live Productivity Pulse podcast at the Retail Technology Show after-show party
The ReThink Productivity Retail Report 2026 and NotebookLM
4th May 2026
We gave Notebook LM our first ReThink Productivity Retail Report
Basket & Barometer April 2026
29th April 2026
Diane Wehrle joins Simon for their monthly chat about trends and shopping behaviours.
Productivity Pulse – Future Ready Retail Benchmarking Report SPECIAL
20th April 2026
Hear directly from our experts—Sue, Simon, & James in our Future Ready Retail Benchmarking Report SPECIAL
Our Takeaways From The Retail Technology Show 2026
19th May 2026
ReThink Productivity recently attended the Retail Technology Show at ExCeL London. Read to find out what our takeaways and highlights were from the event.
Introducing The First ReThink Productivity Retail Report
28th April 2026
Introducing the first ReThink Productivity Retail Report. Our first report warns that retailers are wasting £6.25 billion a year of staff time.
Upcoming Retail Technology Show
2nd April 2026
We will be attending the Retail Technology Show and will be hosting one-to-one ReBudget demonstrations, as well as a VIP afterparty with SolvedBy.Ai.
Are Your Managers Set Up For Success?
Having the right local leaders in place determines the success of your business & shapes customer & colleague experience. Download our whitepaper for more.
Quick Wins – Practical Productivity
Download our quick wins whitepaper to obtain practical know-how, information & advice on finding productive, easy & quick wins. Find out more here.
Operating Model – Practical Productivity
Download our operating model whitepaper & find out more about how to deliver your company strategy together with practical advice to drive productivity.
Every Second Counts by ReThink Productivity
Download the latest ReThink Ebook to discover how our expert team of professional business improvement consultants help clients all over the world.
ReThink Ebook
Download the latest ReThink Ebook to discover how our expert team of professional business improvement consultants help clients all over the world.
ReTime Ebook
Download the latest ReTime Ebook to discover more about our workstudy, time & motion apps & insight. For more information, get in touch with our experts.
Bensons For Beds
Discover how our business productivity experts helped Bensons for Beds understand their current processes and obtain an accurate review of their operations.
Schuh
Discover how our professional business improvement consultants helped Schuh by uncovering the stories behind their data & studying the wider picture.
Wickes
Discover how our business improvement consultants helped Wickes streamline their business by spotting a way to speed up the workforce management process.