Retail
We understand the challenges that retail is facing
What we do
As productivity experts, our independent business consultants know that time is everything. Whatever your sector, organisation or industry, we can apply our innovative use of work study methodologies to improve how you invest your time.
Quantify Efficiency Opportunities
Innovative use of work study measurement combined with on-site observations to identify and measure productivity opportunities
Identify Quick Wins
Analysis combined with deep sector experience means we can easily implement changes to deliver fast results
Bring Additional Context From Benchmarking
Comparison to a relevant benchmark not only allows you to see how you stack up against the competition, but also to set achievable targets for change
What our clients say
Project Manager, Costa
“ReThink tailored their approach to exactly match our business needs. Their work formed a vital part of our project to optimise labour across our Costa stores, and we valued how flexible they were as the project’s scope changed and developed.”
Lisa Perez, Screwfix
“The ReThink study has meant we have made the right decisions for planning across the board. Thanks to their insight, we have made savings, but protected the two most important areas of our business – our people and our customers.”
Operational Development Manager, Vodafone
“I don’t just see ReThink as a supplier; I see them as a business partner who takes the time to understand what we need and build on the original brief. They’re always on hand for help and advice.”
How can ReThink help?
By analysing your current processes and systems, our business consultants can provide a detailed roadmap of exactly where improvements could be made.
This can be to invest more in your business priorities in order to help your bottom line. Or it could be to keep you agile and able to respond to ever-changing customer expectations and operating model challenges.
Our clients gain insight into where they are really investing their time and effort, the level of waste and variance across the operation, and how they stack up against competitors.
Activity Study
Efficiency Study
Role Study
Predetermined Study
Benchmarking
Labour Models
Movement Analysis
Process Mapping
Subscriptions
Organisational Design
Productivity & WFM Consultancy
Our Sectors
Whatever your sector, organisation or industry, we can apply our innovative use of work study and measurement to improve how you invest your time.
Hospitality
We are experts in how to make your operation tick
Service Sector
We know how and where to look to identify quick wins
Warehousing & Logistics
We help save time getting deliveries on their way
Contact Centres
We help you focus on great customer care
News
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Insights from WH People: The Hidden Cost Of Labour Turnover
18th May 2025
Insights from WH People: The Hidden Cost Of Labour Turnover
ReThink Revealed – Ep2. Productivity Quick Wins – Simon
11th May 2025
This episode of ReThink Revealed focuses on how workload modelling can empower businesses to optimise their workforce effectively.
Insights from WH People: Mastering Tech Project Success
4th May 2025
Insights from WH People: Mastering Tech Project Success
Insights from WH People: Transforming Workplace Culture and Engagement with Technology
27th April 2025
Insights from WH People: Transforming Workplace Culture and Engagement with Technology
Footfall Insights April 2025
24th April 2025
Diane Wehrle joins Simon for their monthly chat about footfall trends and shopping behaviours.
Our Takeaways From The Retail Technology Show 2025
8th May 2025
Last month, members of the ReThink team attended the Retail Technology Show, including our Co-Founders, Simon and Sue, our Head…
The What, When, Why & How Of A Workload Labour Model
3rd April 2025
What…is a workload labour model? A workload labour model is a business tool which helps you achieve the best allocation…
Our Work With Center Parcs
18th February 2025
When it comes to making family memories, Center Parcs is the place to go. They welcome millions every year, and…
Are Your Managers Set Up For Success?
Having the right local leaders in place determines the success of your business, and shapes both customer and colleague experience.…
Practical Productivity – Quick Wins
Practical know-how and advice on finding Productivity Quick Wins. While the gold standard for productivity improvement is to make great…
Practical Productivity – Operating Model
Your Operating Model is how you deliver your company strategy. Business is full of fancy-sounding terms and jargon that can…
Every Second Counts by ReThink Productivity
Download a copy of ReThink Productivity’s book, Every Second Counts to help you answer the key questions about finding ways to improve your business productivity
ReThink Ebook
Download the latest ReThink Ebook to discover how our expert team of professional business improvement consultants help clients all over the world
ReTime Ebook
Download the latest ReTime Ebook to discover more about our workstudy, time & motion apps & insight. For more information, get in touch with our experts
Center Parcs – ReBudget Workload Models
Using ReBudget, our team helped Center Parcs measure how long their tasks took, providing a more detailed view of their operational efficiency.
Pandora
Lifting the lid on Pandora’s stores
Schuh
Helping Schuh step up the pace