Retail
We understand the challenges that retail is facing
What we do
As productivity experts, our independent business consultants know that time is everything. Whatever your sector, organisation or industry, we can apply our innovative use of work study methodologies to improve how you invest your time.
Quantify Efficiency Opportunities
Innovative use of work study measurement combined with on-site observations to identify and measure productivity opportunities
Identify Quick Wins
Analysis combined with deep sector experience means we can easily implement changes to deliver fast results
Bring Additional Context From Benchmarking
Comparison to a relevant benchmark not only allows you to see how you stack up against the competition, but also to set achievable targets for change
What our clients say
Project Manager, Costa
“ReThink tailored their approach to exactly match our business needs. Their work formed a vital part of our project to optimise labour across our Costa stores, and we valued how flexible they were as the project’s scope changed and developed.”
Lisa Perez, Screwfix
“The ReThink study has meant we have made the right decisions for planning across the board. Thanks to their insight, we have made savings, but protected the two most important areas of our business – our people and our customers.”
Operational Development Manager, Vodafone
“I don’t just see ReThink as a supplier; I see them as a business partner who takes the time to understand what we need and build on the original brief. They’re always on hand for help and advice.”
How can ReThink help?
By analysing your current processes and systems, our business consultants can provide a detailed roadmap of exactly where improvements could be made.
This can be to invest more in your business priorities in order to help your bottom line. Or it could be to keep you agile and able to respond to ever-changing customer expectations and operating model challenges.
Our clients gain insight into where they are really investing their time and effort, the level of waste and variance across the operation, and how they stack up against competitors.
Activity Study
Efficiency Study
Role Study
Predetermined Study
Benchmarking
Labour Models
Movement Analysis
Process Mapping
Subscriptions
Organisational Design
Productivity & WFM Consultancy
Our Sectors
Whatever your sector, organisation or industry, we can apply our innovative use of work study and measurement to improve how you invest your time.
Restaurants
We are experts at improving restaurant efficiency
Coffee shops
We are experts at improving coffee shop productivity
Hotels
We are experts at improving hotel productivity
Warehousing & Logistics
Improving warehouse efficiency to save time and get deliveries on their way
Hospitality
We are experts in how to make your operation tick
Service Sector
We know how and where to look to identify quick wins
Call Centres
Improving call centre efficiency to help you focus on great customer care.
News
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Basket & Barometer March 2026
29th March 2026
Diane Wehrle joins Simon for their monthly chat about trends and shopping behaviours.
Productivity Pulse Nov 2025 – Feb 2026 NotebookLM Summary
22nd March 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
Productivity Pulse Episode 5
15th March 2026
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
Basket & Barometer Nov 2025 – Jan 2026 NotebookLM Summary
8th March 2026
Notebook LM summaries Simon and Diane’s chats from November 2025 to February 2026
Basket & Barometer February 2026
1st March 2026
Diane Wehrle joins Simon for their monthly chat about trends and shopping behaviours.
Welcome To The ReThink Academy; Introducing 4 New Courses
12th March 2026
Do you want the skills to make better business decisions and drive your own productivity? For years, ReThink has helped…
Introducing Unique AI-Powered Forecasting For Workload Models
24th February 2026
Our labour planning tool, ReBudget, is partnering with AI from SolvedBy.Ai to combine industry-leading workload modelling with AI-powered forecasting.
The UK MTM Association Merges With ReThink Productivity
13th January 2026
Having worked closely with the One-MTM Network for years, we are delighted to announce the UK MTM Association has now merged with ReThink Productivity.
Are Your Managers Set Up For Success?
Having the right local leaders in place determines the success of your business, and shapes both customer and colleague experience.…
Practical Productivity – Quick Wins
Practical know-how and advice on finding Productivity Quick Wins. While the gold standard for productivity improvement is to make great…
Practical Productivity – Operating Model
Your Operating Model is how you deliver your company strategy. Business is full of fancy-sounding terms and jargon that can…
Every Second Counts by ReThink Productivity
Download a copy of ReThink Productivity’s book, Every Second Counts to help you answer the key questions about finding ways to improve your business productivity
ReThink Ebook
Download the latest ReThink Ebook to discover how our expert team of professional business improvement consultants help clients all over the world
ReTime Ebook
Download the latest ReTime Ebook to discover more about our workstudy, time & motion apps & insight. For more information, get in touch with our experts
Role efficiency studies: Fine-tuning your workforce
Managers, deputies, supervisors, assistants. Team structures can be complex, and if there’s overlap or imbalance, it can make a big…
Wickes
Giving Wickes the right tools for the job
Pandora
Lifting the lid on Pandora’s stores