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If you know precisely how long a process takes, you can build an effective workload budget.
For example, if it takes 10 minutes for a colleague to complete a process and this process has to be completed 1,000 times a week we know how much workload there is. We can then multiply the workload time by the role’s hourly rate to calculate the total cost of the process and the budget needed to complete it.
Do this for all the activity in your business and you have a salary budget model that reflects your operation and provides you with the flexibility to try what if scenarios as well as support your budget processes.
“We are still at the beginning of the journey but the labour models have revolutionised the way we allocate resource to shops and provides a credible tool to impact assess changes to our operation.”
Nicola Dalton, Partner & Operation Model Manager