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Do Less To Do More

18th October 2021

Ian Pepall, Retail Business Transformation Project Lead, gives us an insight into the world of Heart of England Co-operative and the exciting productivity journey they are embarking on. Ian and Simon cover:

  • The difference between the Co-operative Group (TCG) and individual Societies

  • The drive to become more centrally controlled to reduce variance across stores

  • Focusing on people development

  • Current Productivity challenges and the plans to address them