Phil's Story

Combining over 50 years cumulative retail experience working for some of the largest brands in the country, such as Vodafone, Boots and Costa Coffee, ReThink understand the operation of running a business from the bottom-up.

Created back in 2011, ReThink is the brainchild of Simon and Sue Hedaux. After spending many years working in retail and workforce management, the pair spotted a gap in the market. Businesses were caught between strategic targets and operational detail and didn’t know how to harness information on their operation to deliver their goals.

Simon, Sue and the ReThink team know how to combine detailed analysis with efficiency study and benchmarking insights to drive value and create lasting improvements.

Phil

"I am a passionate ‘Time and Motion’ engineer at heart and I bring a balance of project and operations management to the team; not only in retail but also manufacturing, services, local government and logistics."

"This means I have not only had the experience of successfully delivering productivity improvement solutions to the client but have the understanding on what the output should look like to the shop floor, departmental managers and the board of directors."

Phil's Journey

Associate Director

At the start

From Work Study Engineer to Factory Manager.

Climbing the ladder

Progressed from factory management to Head of Productivity Improvement for Europe’s largest furniture manufacturer.

Applying skills

Three years using Work Study and Lean techniques to improve productivity and implement best practice across the group on three continents.

Planning big things

Progressed from factory management to Head of Productivity Improvement for Europe’s largest furniture manufacturer.

Moving up

Promoted to Operations Director for three of the group’s prestigious UK and overseas brands.

At last!

I have been back into productivity improvement as a project manager with other consultancies, and have been delighted to project manage ReThink projects from the very start in 2011