Phil's Story

Combining over 50 years cumulative retail experience working for some of the largest brands in the country, such as Vodafone, Boots and Costa Coffee, ReThink understand how businesses can boost their productivity.

ReThink’s purpose is to recognise opportunities and create insights so that organisations make better decisions to deliver a sustained, positive contribution to customers, colleagues and society.

Since 2011 ReThink have helped clients across many sectors and markets understand more about their operation, identify opportunities to grow sales and align their operating model to better delivery of their strategy.

A longstanding client operating over 400 UK stores uses their annual ReThink analysis to reduce time on tasks and eliminate wasted time from their business. They’ve increased the proportion of time they spend with customers by almost 40%, improving customer experience and supporting their teams in communities across the UK and beyond.

Phil - Project Manager

"I am a passionate ‘Time and Motion’ engineer at heart and I bring a balance of project and operations management to the team; not only in retail but also manufacturing, services, local government and logistics."

"This means I go beyond delivering the detailed numbers to clients and can help operations teams to use the analytics we've provided them to improve their operation."

Phil's Journey

Associate Director

At the start

From Work Study Engineer to Factory Manager.

Climbing the ladder

Progressed from factory management to Head of Productivity Improvement for Europe’s largest furniture manufacturer.

Applying skills

Three years using Work Study and Lean techniques to improve productivity and implement best practice across the group on three continents.

Planning big things

Progressed from factory management to Head of Productivity Improvement for Europe’s largest furniture manufacturer.

Moving up

Promoted to Operations Director for three of the group’s prestigious UK and overseas brands.

At last!

I have been back into productivity improvement as a project manager with other consultancies, and have been delighted to project manage ReThink projects from the very start in 2011