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Imagine the pressure of being counted on by millions of people every single day for that perfect cup of coffee. Imagine the pressure on your business and team to be on top form and ready to serve a superb coffee experience. Every single time.
When the UK coffee operator reached out to our productivity consultants and asked us to review their business processes, we jumped at the chance to help them.
They wanted to know how much time certain tasks and procedures within their day-to-day business took, what could be stripped away to help managers focus on developing their teams and how they could create more time for producing great coffee.
With different store types in many different locations, our coffee client wanted to understand which opportunities and inefficiencies existed within these various store types. They also wanted to know how the newly created delivery service could be improved…
We helped in several ways. As an industry leader with the insight to appreciate operational consistency and smooth implementation of changes, we set about a plan for our coffee client to follow.
The business set about harnessing their operational experts, combined with innovative leadership, incorporating high performance techniques to drive their business performance and efficiency – all in the service of great coffee for every customer.
Would you benefit from a business process improvement? We all know we can do things a bit better, but having an actionable plan of where you can make process improvements will save you time, energy and money. It is an investment that will make a huge impact on your bottom line.
Speak to our productivity experts and discover how we can help your business thrive? Get in touch today