Podcast
Checkout-Free Retail
6th September 21
Anne Mezzenga, Co-Founder at Omni Talk shares her thoughts and insight into the move towards checkout-free stores, the impact this will have on customers and colleagues.
Simon and Anne also cover:
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Is the amazon go/fresh model repeatable for others?
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How easy it is to go checkout-free?
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Will this have an impact on customer experience?
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Will we ever see a store with no colleagues e.g. full automation?
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Trends and examples in other sectors (including an amazing new personal shopping experience)
Amazon Fresh pictures