Meet Sue
Sue’s Background
“It’s never been more important for a business to make sure every penny it spends contributes to something customers value and creates differentiation for the brand.”
“I love combining detailed data, benchmark perspectives and industry insider knowledge to create insights that help companies focus on what matters and reduce spend on what doesn’t.”
Sue leads the delivery of productivity projects and insight creation for clients.
Covered Sectors
Retail
Hospitality
Warehousing
Specialist Services
Manufacturing
Journey
At the start
From qualified Pharmacist to store manager before joining Boots.
Climbing the ladder
Store-manager and Head Office roles for Boots the Chemist.
Applying skills
Area and Regional Manager with sales and salary budget accountability.
Planning big things
Category Manager within Boots Beauty business with P&L responsibility. Head of Productivity for Boots for 3 years.
A change of scene
Headhunted by InMoment to work on customer experience programmes for large brands.
At last!
2011 ReThink was born.