ReThink Academy Courses
ReThink Academy: Practical productivity training from the experts at ReThink Productivity
We offer a range of specially curated training courses, which are delivered by our very own ReThink experts. From an extensive ‘introduction to productivity’ to more specialist courses aimed at up-skilling productivity experts, the ReThink Academy can offer courses for individuals and teams, virtually or face-to-face.
Find out more about the available courses below and enquire to find our more about availability.
Introduction to Productivity
- Do you want to think like a productivity professional?
- Are you looking for a practical overview of the techniques required to spot and capture ongoing productivity gains?
- Do you want to learn how to spot, prioritise and plan productivity improvements?
This two-day course uses hands-on exercises and real-world case studies, and is perfect for new arrivals in Operations, as well as veterans looking for a fresh perspective.
£750 per delegate plus VAT plus expenses
- Strategic integration: Demystifying operational productivity, brand strategy, and customer experience, and how they fit together
- Data-backed insights: Learn how to measure work accurately to see where time is actually being spent
- Opportunity quantification: Learn to translate raw data into actionable insights that identify and prioritise efficiency gains
- Strategic roadmap: Build a multi-year improvement framework aligned with your organisation’s budgeting cycles
- Implementation ready: Develop a concrete action plan to translate learnings into operational impact
- Two-day course
- There’s lots of discussion and shared learning, so there is a minimum of 4 people per course
- Can be face-to-face or virtual
- Courses can be for an operational team within one business to create a shared approach and focus
- Or individuals can join a cross-business course to hear others’ perspectives and ideas
- Face-to-face courses can be at your offices or an alternative convenient venue
Workload Modelling
- Are you looking for a rounded introduction to workload modelling?
- Do you want direct access to the frameworks that drive precise labour planning?
- Want to learn how to navigate the challenges of variable demand?
Perfect for labour planners and stakeholders who need to own the numbers, this two-day course breaks down the principles of bottom-up modelling and provides participants with a deep appreciation for how workload is actually built.
£750 per delegate plus VAT plus expenses
- Modelling fundamentals: Master the core principles of workload models and how they drive smarter business planning
- WFM integration: Understand how workload modelling acts as the engine for your wider Workforce Management (WFM) ecosystem to optimise labour spend
- The design blueprint: A methodology to plan, design and build a robust model tailored to your business operation
- Precision inputs: Learn which data sources matter and how to use work measurement to validate your labour
- Collaborative planning: How to identify and include the right stakeholders to make your model a shared success
- Operational sustainability: Best practices for managing your model day-to-day to ensure it stays relevant as your business changes
- Two-day course
- There’s lots of discussion and shared learning, so there is a minimum of 4 people per course
- Is ideally face-to-face
- Courses can be for an operational team within one business to create a shared approach and focus
- Or individuals can join a cross-business course to hear others’ perspectives and ideas
- Face-to-face courses can be at your offices or an alternative convenient venue
- Delegates must have a working understanding of Excel
Method Study
- Are you focused on improving how tasks are carried out?
- Do you want to learn more about the framework to critically analyse existing processes and rebuild them for maximum output and better layouts?
- Want the core skills to review and improve any business process or activity?
Certified by the UK MTM Association, this five-day course is perfect for process owners and designers who are charged with removing friction and redesigning the way work happens.
£1,500 per delegate plus VAT plus expenses – discount of £1,000 per delegate if booked with a work study course and taken within 6 months
- The foundations of efficiency: Explore the evolution of method study and how it drives modern operational value
- Interactive workshop: Engage in real-world studies to build your skills in a safe environment
- The five-step methodology deep dive: A comprehensive guide to systematic process improvement
- Problem identification
- Record the facts
- Critically review the method
- Generate evidence-based process improvement ideas
- Implement and sustain the changes
- Influencing change: How to build a winning business case
- Five-day course completed over a working week
- There’s discussion and shared learning, so there is a minimum of 3 people per course
- Can be face-to-face or virtual
- Courses can be for an operational team within one business to create a shared approach and focus
- Or individuals can join a cross-business course to hear others’ perspectives and ideas
- Face-to-face courses can be at your offices or an alternative convenient venue
Work Measurement
- Are you looking to conduct your own time and motion measurement?
- Do you want to learn about the three core methodologies for timing and analysing your internal processes using ReThink’s ReTime work study apps?
- Our work study course is certified by the UK MTM Association
This ten-day work study course is perfect for data-led organisations who want to carry out routine task time measurement in order to plan resources based on accurate task timings and to create invaluable insights.
£2,950 per delegate plus VAT plus expenses
Upcoming course dates:
17/8/2026
9/11/2026
11/2/2027
Other dates available on request
- Professional pathway: Transforming participants into qualified Work Study Analysts and Retail Industrial Engineers
- Methodological toolkit: A strategic overview of global work measurement standards and selection criteria for deployment
- Core disciplines: Theoretical and practical mastery of the three pillars of measurement:
- Activity studies: DOTS (Direct Observation) for task analysis
- Efficiency studies: RAS (Rated Activity Sampling) for productivity benchmarking and more
- Role studies: DILO (Day In a Life Of) for work measurement of specialist and leadership tasks
- Pace rating: Calibrating performance to a standard “Normal” pace
- Analog to digital: Learn the “old school” precision of stopwatch timing alongside the “new school” efficiency of ReTime apps
- The professional observer: Mastering the soft skills of observation, including professional onsite conduct, minimising operational disruption, and maintaining communication
- Industry credential: Formal certification accredited by the UK MTM Association
- Ten-day course completed over two working weeks
- A minimum of 3 people per course
- Can be face-to-face or virtual
- Courses can be for an operational team within one business to create a shared approach and focus
- Or individuals can join a cross-business course to hear others’ perspectives and ideas
- Face-to-face courses can be at your offices or an alternative convenient venue
- Delegates must have a basic understanding of Excel
- £2,950 per delegate plus VAT plus expenses
MTM methods-time measurement
As an official partner of the One-MTM network, ReThink Productivity with the UK MTM Association provides a range of MTM certified courses.
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