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We conduct Time & Motion Studies to measure time to complete tasks, so you can make sure you have the right number of colleagues for your workload and can spot process steps to speed up or eliminate.
We review tasks such as till interactions, stock management and food production to accurately calculate how many colleagues you need on a shift and people time needed to reach your sales targets.
Say you’re a retailer employing five colleagues on an eight hour shift, providing 40 hours of working time between them. If it only takes 33 hours to serve your customers and carry out every task - that’s an 7 extra hours a day totalling to over 2,500 hours per year.
If each hour costs you £10 in wages, that’s a whopping £25,000 you might not need to be spending.
We send in a specialist team of workstudy analysts to a selection of your stores or sites, where they meticulously time each task carried out by your team.
Our analysts suggest practical steps to shave off valuable seconds. This could be as simple as moving a counter card reader or upgrading equipment. For Costa Coffee, it was investing in a new, faster panini press in their drive-through stores to cut down customer waiting times.
We can even go a step further and build a budget model using average activity times to calculate how to meet forecasted sales.