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A Commitment To Doing The Right Thing

1st November 2021

Nigel Fletcher Group Business Improvement Director at Pets at Home shares his experiences of joining Pets at Home at the start of the first lockdown, plus:

  • How to ensure you have the right capability & capacity to maximise growth

  • Colleague of the future – more service/selling orientated

  • How do you build out capacity to retain the talent (ahead of the growth curve)

  • Future plans