Podcast
Do Less To Do More
18th October 2021
Ian Pepall, Retail Business Transformation Project Lead, gives us an insight into the world of Heart of England Co-operative and the exciting productivity journey they are embarking on. Ian and Simon cover:
- The difference between the Co-operative Group (TCG) and individual societies
- The drive to become more centrally controlled to reduce variance across stores
- Focusing on people development
- Current productivity challenges and the plans to address them