Do Less To Do More

18th October 21

Ian Pepall, Retail Business Transformation Project Lead, gives us an insight into the world of Heart of England Co-operative and the exciting productivity journey they are embarking on. Ian and Simon cover:

  • The difference between the Co-operative Group (TCG) and individual societies
  • The drive to become more centrally controlled to reduce variance across stores
  • Focusing on people development
  • Current productivity challenges and the plans to address them