Checkout-Free Retail

6th September 21

Anne Mezzenga, Co-Founder at Omni Talk shares her thoughts and insight into the move towards checkout-free stores, the impact this will have on customers and colleagues.

Simon and Anne also cover:

  • Is the amazon go/fresh model repeatable for others?

  • How easy it is to go checkout-free?

  • Will this have an impact on customer experience?

  • Will we ever see a store with no colleagues e.g. full automation?

  • Trends and examples in other sectors (including an amazing new personal shopping experience)




Amazon Fresh pictures