Embrace chaos in 2021 3rd February 2021 The wonderful Ken Hughes, the shopper and consumer behaviouralist, is… More
The beginning of the end? 28th November 2020 The beginning of the end? News is just breaking of… More
The Future of Retail – Is It Touchless? 15th November 2020 Covid has made all of us more aware of what… More
Retail Call Centers: Improving Efficiency and Productivity 30th October 2020 Retail call centers are an important step in many customer… More
Brilliant Efficiency Lessons For Leading Retailers 16th October 2020 Efficiency has never mattered more. In today’s rapidly changing world… More