PHIL'S STORY

Combining over 50 years cumulative retail experience working for some of the largest brands in the country, such as Vodafone, Boots and Costa Coffee, ReThink understand the operation of running a business from the bottom-up.

ReThink was created back in 2011, by retailers Simon and Sue Hedaux.

After spending many years working in retail and workforce management, the pair realised they could use their experience to help other leadership teams. They found that businesses needed detailed information about the efficiency of their operations and were often not sure how best to utilise the data once they had it. They also found that although there were plenty of companies able to provide raw data that measured performance, not many could do it all AND provide useful insight into how to use it to drive the productivity and efficiency of business.

From creating a productivity roadmap to implementing new workload budgets, identifying quick wins and improving efficiency on a role by role basis, ReThink has been there and done that and can utilise their wealth of knowledge to help any business understand what’s working, what isn’t and more importantly where they can save time and money.

Read on to find out more about the ReThink journey.

How we became the best!


Phil

Associate Director

  • At the start

    From Work Study Engineer to Factory Manager.

  • Climbing the ladder

    Progressed from factory management to Head of Productivity Improvement for Europe’s largest furniture manufacturer.

  • Applying Skills

    Three years using Work Study and Lean techniques to improve productivity and implement best practice across the group on three continents.

  • Planning big things

    Progressed from factory management to Head of Productivity Improvement for Europe’s largest furniture manufacturer.

  • Moving up!!

    Promoted to Operations Director for three of the group’s prestigious UK and overseas brands.

  • At last!

    I have been back into productivity improvement as a project manager with other consultancies, and have been delighted to project manage ReThink projects from the very start in 2011

Phil

Phil says,

“I am a passionate ‘Time and Motion’ engineer at heart and I bring a balance of project and operations management to the team; not only in retail but  also manufacturing, services, local government and logistics. This means I have not only had the experience of successfully delivering productivity improvement solutions to the client but have the understanding on what the output should look like to the shop floor, departmental managers and the board of directors.”

“I am passionate ‘Time and Motion’ engineer at heart and I bring a balance of project and operations management to the team; not only in retail but also manufacturing, services, local government and logistics."